Beethoven Coffee Company – Privacy Policy
Beethoven Coffee Company values your privacy and is committed to protecting your personal information
in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us.
1. Information We Collect
We may collect the following personal information when you engage with our services, website, or contact forms:
- Name and surname
- Contact details
- Company name and role
- Event details (date, location, requirements)
- Billing and payment information (where applicable)
2. How We Use Your Information
Your personal information will only be used for legitimate business purposes, including:
- Responding to enquiries and booking requests
- Providing coffee catering services for events
- Invoicing, payments, and administrative purposes
- Sending updates, offers, and marketing communications (if you have consented)
- Complying with legal and regulatory obligations
3. Sharing of Information
We respect your privacy and will not sell, rent, or share your personal information with third parties except when:
- Required by law or legal process
- Necessary to provide our services (e.g., payment processors or service providers bound by confidentiality agreements)
4. Storage & Security
Your personal information is stored securely and only accessible to authorised personnel.
We take reasonable technical and organisational measures to prevent loss, misuse, or unauthorised access.
5. Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent to receive marketing communications at any time
- Lodge a complaint with the Information Regulator of South Africa
6. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights under POPIA, please contact us:
📧 info@beethovencoffee.co.za
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