Terms & Conditions

Who we are

Our website address is:

What personal data we collect and why we collect it:

We only collect your data in order to ensure that we can accurately place your order and fulfil it. 

Information — When you sign up on our website to order we collect your data to allow us to carry out this request. This will include your name, email address, and location. We store your information until you unsubscribe (there will always be an option to opt-out in every email we send).

Website — We collect information about traffic to using Google Analytics. We use this info to help us improve our website and your experience of it. This information is aggregated and anonymised so that we cannot access personal information such as IP addresses.

Cookies — uses cookies to provide you with a good browsing experience and quality service. Cookies contain information that is transferred to your computer’s hard drive and are used by us to store information such as the time the visit occurred, whether users have visited the site previously and what site referred them to the web page. For your protection, Beethoven Coffee Co’s website is SSL certified.

We will never share or sell your information to a third party. If you have any questions about the data we have about you, please email us at [email protected].

Terms & Conditions

By shopping on you are agreeing to our terms and conditions. Every order will be fulfilled as quickly as possible and to the best of our ability. In order to allow you to receive your coffee at it’s prime we do allow it to rest after it has been roasted and before it is packaged. This allows the roasted coffee to oxidise and for the flavours to be settle before you brew it. Every care is taken to ensure your coffee reaches you as soon as possible, but remember – good things take time! 

If any unforeseen circumstance arises Beethoven Coffee Co. & it’s directors hold the right to cancel or amend any order.

We will do our best to ensure that only the highest quality coffee is shipped to you and in order to do this we may delay shipping. 

Currently our coffee is roasted to order, which means that once your order has been processed your coffee will be roasted, packaged and shipped. This process may take up to a week in some cases as shipping times vary depending on location. Please note that express “same day delivery” means that once your coffee has been shipped it will reach you on the same day if you are within a local area of the roastery.  

Beethoven Coffee Co. reserves the right to amend products, remove listings or change prices without any notice.